Terms & Conditions

Driver Requirements:

All drivers must:
1. Be aged between 25 and 70 years.
2. Have held a full driving license for 3 years or more, proof will be required in the form of paper/photo license.
3. Have no more than 6 penalty points and no previous drink driving convictions.
4. Have not been held at fault in an accident within the last three years.
5. Not be under a driving suspension.
6. Not have been refused motor insurance at any time, or had insurance cancelled.
7. Not be subject to any major medical complaint that affects your ability to drive.
8. Disclose any relevant information on our insurance indemnity forms, failure to do so may render our insurance invalid and in the event of a claim will hold you solely responsible for any losses or cost incurred, including legal fees.
9. Provide a 50% security deposit at time of booking (a booking will not be fully reserved until this is received). This will be paid in the form of cheque, cash (in person, not via post please) or via Paypal (full details provided on request).
10. Provide two forms of identification in addition to driving license, one photographic and one proof of residential address.
11. Consent to a photograph of all drivers to be taken at time of hire.
12. Under the Data Protection Act 1998 consent to records being held in order that we can apprise Customer of our other offers and services.
13. Be responsible for any fines, penalties, court costs or other expenses imposed on us or arising from events during the time of hire.
14. Use any and all security devices fitted to the vehicle.
15. Be responsible for any fines incurred during the time of hire, any received by Memorable Cars after the event but relating to the time of hire, will be forwarded to the driver/s.
16. Be responsible for any charges or loss of earnings to Memorable Cars as a result of impounding of vehicle during time of hire.
17. Be fit to drive at all times and not be under the influence of alcohol, drugs or other substances whilst using the vehicle. Drugs are inclusive of illegal or prescribed drugs where they are warned to cause drowsiness.
18. Report any accident or theft immediately to the police and obtain a crime reference number. Accidents are only reportable where they cause damage to others or property.
19. In the event of an accident or theft, advise Memorable Cars immediately on 07885 202808 informing us of the crime number, in order for us to inform our insurers.
20. Obtain details of any witnesses to an accident or theft.
21. Not leave the scene of an accident where a personal injury is sustained unless instructed to do so by a trained medical official, or without exchanging insurance details with third party (where relevant) where no personal injury is sustained.
22. Inform us immediately of any fault or component failure on the vehicle.
23. Sign a copy of these Terms and Conditions.

Customer Requirements:

All customers must:
1. Provide a deposit at the time of booking to secure the vehicle of choice. The amount will vary in accordance with our tariff which may be amended from time to time but will be not less than 50% of the hire charge. The balance of hire charge is payable 14 days prior to commencement of the hire period.
2. Pay the full amount in respect of a Gift Voucher at the time of purchase.
3. Nominate Driver(s) at time of Booking. Additional Drivers may be added at a charge of £15 per person provided they meet the criteria described in "1. Driver Requirements", above, in full.
4. Consent to verification of information provided by you via credit agencies or any other source.
5. Under the Data Protection Act 1998 consent to records being held in order that we can apprise Customer of our other offers and services.
6. Give at least 14 days notice of cancellation for which an administration charge of £50 will be incurred. Notice received less that 14 days from date of hire will incur the full hire charge in accordance with the tariff for that vehicle and no refund shall be due.
7. Use Gift Vouchers within a twelve month period from date of issue. Gift Vouchers are transferable for both Driver (provided criteria of Driver Requirements under 1 is met) and vehicle but no refund shall be due in respect of unused Vouchers. A six month extension can be applied to a gift voucher subject to a £20 administration fee..
8. Be responsible for their personal property left on our premises or in our vehicles. We will not be liable for any loss or damage unless it can be shown to be the result of our negligence.
9. A booking (verbal or written) will be deemed as acceptance of these terms and conditions.

Vehicle Requirements:

Vehicle may not be:
1. Driven by anyone other than the Nominated Driver(s).
2. Left unlocked or insecure whilst unattended. All security devices that are provided must have been in use whilst unattended.
3. Driven recklessly in a manner likely to cause personal injury, damage to the vehicle or any third party.
4. Used for any purpose that is not covered by our Schedule of Insurance a copy of which will be provided to you.
5. Used for carrying goods of any description (save for personal luggage), passengers for reward, towing, any motor sport, pets, driving tuition or any illegal purpose.
6. Driven in an unroadworthy condition. The vehicle is provided to you in good roadworthy order but if should it become unroadworthy it must not be used on the public highway. You should immediately inform us of the circumstance and we will arrange for rectification of the cause by ourselves or a third party. Compensation in the form of partial refund and or future hire is available in the event of a breakdown unattributable to the hirer.
7. Driven outside of the United Kingdom without prior arrangement with Memorable Cars.
8. For the benefit of future Drivers, smoked in. All our vehicles including roadsters, are completely non-smoking and additional charges may be applied should smoke damage occur or additional cleaning is required upon the vehicles return.

Vehicle must be:

9. Used solely for social, domestic and pleasure purposes.
10. Returned to us in an undamaged condition and containing a full tank of petrol of the correct type for that vehicle, together with all equipment provided with the vehicle at the time of hire including keys, security devices, maps tools and toolkit. Failure to do so will incur additional charges as described in 2.1.

Vehicle is:

11. Hired for successive periods of 24 hours, unless otherwise agreed with Owners and may be collected from our premises between the hours of 09:00 and 11:00. Failure to return on time may result in an additional hire period being charged.
12. Subject to availability. In the event of mechanical breakdown or circumstances beyond our control whereby the car of your choice is unavailable we will immediately contact the Customer and arrange to provide either a substitute vehicle for the original hire period or an alternative date for the chosen vehicle.
13. Available subject to no adverse weather conditions. Should we deem weather conditions to be unsuitable or dangerous you may choose to arrange an alternative date for hire or receive full refund.
14. Covered by fully comprehensive insurance and includes Roadside assistance.
15. Provided with a full tank of petrol and must be returned to Memorable Cars with the same amount of petrol, any additives needed for fueling will be provided at the time of hire.
16. Available for hire in periods of 24 hours, unless otherwise agreed, at the tariffs in issue at the time of booking. Hire may be extended subject to availability but cannot be hired for any period in excess of 30 consecutive days.